In a foreshadowing of the 'same job, same pay' debates that lie ahead, a Parliamentary committee has grilled Amazon over its contingent staffing arrangements, suggesting its goal of being 'the best employer on the planet' is inconsistent with engaging on-hire workers on different terms and pay. read more
Collecting and monitoring more data about the recruitment process is helping consultants work more productively, build stronger client relationships, and reduce burnout risks, says Profusion Group CEO Matt Bennett. read more
The staffing industry is potentially facing its biggest threat this year as further industrial relations changes loom, making it imperative to double down on adding value, according to Programmed Skilled Workforce executive general manager David Hele. read more
With six months left on the Defence RPO contract, the transition is now fully underway, and all parties are working together on a "seamless" handover with a "people-first" focus, says ManpowerGroup MD Penny O'Reilly. read more
Robert Walters is embarking on a major research project to improve its client engagement and help determine where the organisation's future focus should lie, alongside using data to unearth "surprising" new sources of talent, according to global head of customer experience Sinead Hourigan. read more
As the temp and contracting market heats up, it's crucial for recruitment consultants to understand how rates and on-costs are calculated, from both a profitability and a talent attraction perspective, says industry trainer Sophie Robertson. read more
Building out its business advisory capability has helped Davidson transform from a $150 million staffing provider to a $250 million 'workplace performance' company, says group CEO Trent McMahon. read more
When Programmed/PersolKelly launched a new complaints process for its workforce it worried about "opening floodgates", but instead it has facilitated better dialogue with clients, its people leader says. read more
Hudson's efforts to remove some of the "compromise" that often comes with temp work are bearing fruit, following an 18-month transformation project, its COO says. read more