Login or become a Shortlist subscriber
Contact centre clients demanding more for less
Contact centre employers aren't opening up the chequebook for recruitment services, despite demanding more robust skillsets from candidates, say specialists.
You need to be logged in to read this article.
Having trouble using your subscription? Contact us for help or check our FAQ page here for answers to commonly asked questions.
Non subscribers: Access Shortlist by starting your subscription here.
Haven't seen Shortlist before? For a 28-day free trial sign up here.
Go back to our homepage here.