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Automation and candidate care the focus for top performing agencies
Top performing recruitment companies in 2023 shared two key attributes – they invested heavily in automation to improve efficiency, and they focused on improving their candidate experience.
The 2024 Bullhorn Global Recruitment Industry Trends report shows that agencies that had the best revenue growth in 2023 were 4.5 times as likely to be using AI to help with interviews and more than three times as likely to be using it for candidate onboarding.
2023 marked the first time in three years that the number of agencies reporting revenue increases declined, with 46% of respondents recording flat or negative growth...
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