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Blind recruitment bringing in "best talent" for employer of choice

Since candidate feedback prompted an employer to run blind recruitment processes, its talent pool has become much stronger and more diverse, its chief operating officer says.

The Australian Financial Complaints Authority (AFCA) diversity, inclusion and belonging strategy starts with its recruitment processes to tap into "the best talent in the country", says COO Justin Untersteiner.

The company first started using a blind recruitment approach after receiving negative feedback from an unsuccessful applicant...