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"Inquisitive" agency leaders ditching "risky business models"

Many recruitment companies have become too dependent on permanent recruitment during the pandemic, but industry advisor Rod Hore is optimistic about the sector embracing "non-perm revenue" and more creative solutions.

High perm demand has resulted in businesses' temp and perm ratios being skewed in the wrong direction, with many agencies now operating with "risky business models", the HHMC Global director says.

However, he says, the answer is not just to build up temp revenue, but to look more broadly at "non-perm" solutions.

"The good thing is – and this is just based on conversations I'm having – is that the owners and the leaders of those businesses are interested in all the options that are out there," he tells Shortlist...