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No in-between: recruiters either 'cautious' or 'converted' with AI

Recruiters are either cautious or converted when it comes to using AI tools, but with the technology "here to stay", new research sets out specific best-practice strategies for each camp to deploy.

The report, Inclusive artificial intelligence at work in recruitment, is the second of a three-phase industry research project being undertaken by Diversity Council Australia (DCA) and Monash University, sponsored by Hudson RPO.

Phase one highlighted a need for more training on AI in recruitment, and six months later, DCA CEO Lisa Annese says, "the divide between the cautious and converted in this report shows that we need to do more to educate employers about the promises and pitfalls of AI-based recruitment and selection technologies for workplace diversity and inclusion".

But "with AI here to stay" Hudson CEO Kimberley Hubble says the "report reinforces the need to choose AI tools carefully, to have a clear purpose, to pilot the tools before roll out and to regularly measure their impact on all recruitment outcomes, including quality of hire, candidate experience, diversity and inclusion"...