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Recruiter ordered to refund fee, but damages claim rejected

An employer has failed to prove a recruitment company didn't exercise due skill and care in delivering its services, but has nonetheless won a partial refund of a placement fee due to the contract being frustrated.

VCAT Member Neill Campbell dismissed an application by MKIH Pty Ltd, which trades as the Kings Creek Hotel, for compensation or damages as a result of a January 2020 contract with Hospoworld Resourcing.

The Hotel was seeking $20,766.90 from Hospoworld, alleging its recruitment services were not fit for purpose (in that it failed to provide suitable candidates); that Hospoworld misled it about the service it would provide; and that the recruitment service was not rendered with due care and skill...