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Seek CEO talks AI, application rates, and building "trust" in data

ChatGPT is a double-edged sword for the recruitment industry, according to Seek CEO Ian Narev. He spoke to Shortlist this morning about Seek's approach to AI, its latest financial results, and how the platform is making progress on recruiters' main "bugbear".

Nothing about ChatGPT is "new" to Seek, says Narev, because its data scientists have been "following this trend for years".

"The recent trends, while they've gotten a lot of media attention, are not really changing our thinking much."

However, he says, "the pace at which some smart AI or the innovation's happening has clearly speeded up, as we knew it would, and we see this as a real opportunity for us because we've been thinking about it for a long time. We are working out how best to either innovate ourselves or make use of some of the innovation through the platform"...