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Vale cold calling, time to warm up business development
Rookie recruiters are doing more harm than good when it comes to business development, according to an experienced industry trainer.
A truly customer-focused company starts from the top down – so "stop trying to get your rookies to sell", Career Lasso director Adele Last told delegates at the recent Captain's Table event.
"They're doing more damage than you realise: to themselves, because half of them leave the industry; and also to your brand...
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