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What's next for "build, buy, borrow or bot" strategies

The future of talent acquisition lies more in augmentation than automation, but TA teams need to obtain far more information about performance differentiators, according to an expert.

Talk of "build, buy, borrow or bot" strategies isn't new – five years ago, Deloitte built a recruitment robot capable of end-to-end hiring – but a reluctance to fully trust technology has since caused a "fundamental" shift away from automation, says people and workforce planning strategist Stuart Elliott.

Elliott, who is speaking at the Australasian Talent Conference this week, says that when it comes to technology the amount of short-term change people experience tends to be far less than they expect, while the long-term change tends to be far more.

Driverless vehicles are a good example of this – the technology exists, but for the most part humans are still in control. Augmentation has been used to make cars safer, but a reluctance to "fully" trust technology persists...

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