Unlimited leave, single-digit staff turnover drive revenue growth for Perigon Group

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Close to zero staff turnover and an unlimited leave policy are among the factors helping white-collar recruitment company Perigon Group maintain double-digit revenue growth in a stagnant market, says managing director Nigel Barcham.

Now in its sixth year of business, Perigon ranked among the fastest growing private companies in the 2015 financial year, with revenue increasing 61.5% to $14.8 million, following similarly strong sales growth that saw it place on BRW's Fast Starters list two years running.

Barcham partly attributes the growth to the company's focus on staff retention, which ensures that every hire is a "net-on", rather than just someone who closes a gap.

"With additional staff, you can win more market share, which we've certainly been able to do, in a market which is not growing so much. I think your growth only comes from taking market share from your competitors," he said, echoing recent comments from Hudson Asia-Pacific CEO Mark Steyn.

Perigon is also reaping the benefits of two new lines of business, Barcham told Shortlist.

"Our start-up in Brisbane at the start of last year, and our technology division recruitment start-up at the start of last year definitely had a very positive impact on our growth rates," he said.

"We've also taken market share and increased our wallet in financial services, and our accounting and finance practice as well, which has gone from strength to strength."

Barcham said the business is looking to expand its 17-person team.

"[In our Sydney office], we've probably got five additional roles we're looking to hire at the moment. Brisbane – we're looking for three additional [staff], and we'd be keen, if we found the right people, to open in other domestic geographies," he said.

No performance reviews, unlimited leave contribute to single-digit staff turnover rate

Barcham said his main priorities are hiring and retaining top performers: "[we're] focusing on zero turnover every year which we're pretty close to achieving."

"In order to do that, you've got to have a really strong focus on your employer proposition, and providing a flexible, success-orientated culture. That's a difficult balance to get right but one we feel we're getting results around."

The company operates at less than 5% staff turnover and has previously clocked up years with no attrition, said Barcham.

He said Perigon incentivises its top performers with an unlimited leave policy, which out-of-industry employers, such as Virgin and LinkedIn, have also recently adopted.

"We can provide unlimited holidays to our top-performing employees, as long as they can manage that effectively and continue their high billings," he said.

Barcham said the business also doesn't wait until the end of the year to conduct performance reviews and make staff "go through what is often quite a bureaucratic process".

"We're always communicating, because we think reviews and feedback should be provided all the time, rather than just at the end of the year or at the end of the quarter or half-year... It's a continuous process of feedback," he said.

"The overarching thing is we try to keep business simple and fun, while focusing on becoming what we hope [will] be a market leader in all the disciplines and geographies we recruit in."

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