Pledging to communicate with all applicants, and using pandemic 'downtime' to update tools and processes are some of the key levers award-nominated talent leaders have pulled to refine their candidate experience this year. read more
Candidates are now demanding more transparency about role duties and responsibilities, requiring a different level of engagement with recruiters, new research shows. read more
A major AI-based experiment has proved it's possible to give personalised feedback to every job applicant, solving one of the biggest complaints about the recruitment process. read more
Adecco scaled up its chatbot technology during the pandemic to manage an applicant surge, which has in turn improved its candidate experience, says Australian MD Kelly Van Nelson. read more
Candidates are reporting less satisfaction with their interview experience than prior to the pandemic, suggesting recruiters are struggling to stay on point in virtual hiring environments. read more
False assumptions about hiring being easier now are driving incredibly unrealistic pricing expectations that suppliers must push back on, says Blackbook Executive director Clinton Holmes. read more